1. Do the interactive kiosks, like the MOD-1710, 1711, 1712, and 1713, include the touchscreen monitors?

   No. The prices include the kiosk hardware and graphics but do not include the shipping crate or touchscreen monitors. Depending on the application, the touchscreen monitors are often rented at the show site and prices vary. The packaging can also vary since the kiosk may be one element of a larger exhibit and may fit in the existing crates. For more information, please contact us. 

2. BRANDED BLOCKS: Can you change the shape of the game pieces?

   No, you cannot change the shape of the game pieces. However, you can change the color scheme to match your branding.

3. BRANDED BLOCKS: Are there touchscreen size options?

    Yes. Please contact us to take about what size of touchscreen monitor would work best for your situation. 

4. BRANDED BLOCKS: Is this a purchase or a rental?

    While the display hardware can be purchased or rented, the technology equipment is a rental. 

5. HYPEBOX: Can I put a physical product inside the box?

   Yes, your physical product is inside, and the digital content displays on the touchscreen monitor around your product. Please check the dimensional drawing to ensure your product will fit within the box. 

6. HYPEBOX: Are three other sizes of Hypeboxes?

   Yes, there are smaller sizes. Please contact us for a quote on smaller Hypebox sizes.  

7. HYPEBOX: Does the orientation need to be in portrait?

   Yes, this Hypebox size (as shown) needs to remain in portrait. Smalller units are available and those can be mounted in landscape.

8. HYPEBOX: Is this a purchase or a rental?

    While the display hardware can be purchased or rented, the technology equipment is a rental. 

9. MAZE GAME: Is this a multi-player game?

   Yes. The Maze Game is for 1-4 players all playing at the same time.  

10. MAZE GAME: Can the Maze Game be used on a smaller video output?

    Yes, you can use the Maze Game(s) on other size video outputs. Contact us for more information.  

11. MAZE GAME: Can you have switch content on the LED wall?

     Yes, with some additional hardware, you can have multiple sources displayed on the LED wall. If you are interested in this functionality, please contact us for details and a quote.

12. MAZE GAME: Is this a purchase or a rentaL?

     While the display hardware can be purchased or rented, the technology equipment is a rental. 

13. PRESENTATIONS!: Is this a purchase or a rental?

     While the display hardware can be purchased or rented, the technology equipment is a rental. 

14. PRESENTATIONS!: Is this the same hardware setup as the Maze game?

    Yes, the LED wall and 55 inch touchscreen is the same hardware setup as the Maze game.This is another example of how you can use this hardware for a different functionality.If you would like to use both operating modes, please contact us for more details and a quote. 

15. WHACK!: Does the leaderboard need to be a separate monitor?

     No, the leaderboard function can be integrated with the attract loop and gameplay workflow on a single monitor. 

16. WHACK!: Is there onsite support for assembling and setting up the game?

     Absolutely! If you require installation and dismantle assistance, please let us know so we can add a local technician to the order. 

17. WHACK! Is this a purchase or a rental?

      While the display hardware can be purchased or rented, the technology equipment is a rental. 

Classic Exhibits Inc. warranties the performance of its portable, modular, and custom hybrid systems during normal use, excluding excessive wear and tear, as per the instructions. This covers the workmanship and locking systems as long as the exhibit has a useful life. All remaining parts are covered against defective materials or workmanship as long as the exhibit is in service. The warranty is transferable should the product be sold or assigned to another party.

The manufacturer cannot be held responsible for damages due to abuse, misuse, or shipping damages. This warranty does not cover laminate cracks and chips, wood crate and roto-molded case damage (excluding workmanship), aluminum extrusion scuffs, mars, and scratches from normal use, and graphics wear and tear or misuse. The manufacturer is not responsible for lost or missing parts once the owner has assembled, accepted, and used the product.

Should there be any questions regarding the warranty, please contact your local Classic Exhibits Distributor.

The lead time for the VE-1001 | Virtual Inline is 25 - 32+ Business Days.

• Production lead times are based on business days and DO NOT include any shipping days.
• Production-ready artwork (when applicable) must accompany the order confirmation. Delays in uploading artwork may lead to expedited charges or shipping changes.
• No order will be released to Production without a signed order confirmation.
• Shipping is based on the availability of materials and graphics. Additional charges may apply if materials or graphics must be expedited.
• Shorter lead times may be available based on schedule openings in Customer Service and Production. Rush charges may apply.
• Standard lead times do not apply to orders of multiple quantities.
• Please check for product availability on ALL RENTAL exhibits.

Exhibit Weight varies depending on the packaging and the shipping method. Variables include but are not limited to:

• Dimensional Weight vs. Actual Weight: Dimensional weight is defined as crate or case size. On most air shipments, the dimensional weight exceeds the actual weight
• Portable Cases vs. Wood Crates or Molded Tubs (where applicable): Exhibit designs that require one wood crate would require multiple portable cases. Selecting one vs. the other affects the total weight (dimensional or actual).
• Freight Carrier: LTL carriers (Less than Truckload) quote freight based on space used. UPS, FedEx, and air freight carriers quote freight based on either the dimensional or the actual weight of the shipment.
• Freight Service Level (number of days): Service levels range from Same Day Delivery to Two Week Delivery.

For more information about exhibit weights and freight options, please contact your local exhibit representative.

Electrical, Cord, and Wire Management varies depending on the display and each exhibitor's requirements. When ordering your trade show display, consider the following electrical/wire management issues and discuss your options with an exhibit professional:

• Inline vs. Island Displays
• Lead Retrieval Devices
• Computer and Monitor Cables
• Demo Equipment
• Overhead Lighting
• Grommets and Grommet Placement in Counters
• Overhead vs. Floor Power Supply
• Flooring and Electrical Wiring
• Options for Hiding Cords and Cables
• Flat vs. Round Electrical Cords
• Multi-Plug Outlets and Extension Cords

By reviewing your wiring options BEFORE you order your display, you'll save TIME and MONEY and ensure your exhibit exceeds your expectations and your installation is trouble-free.